MULTICULTURAL teams are ubiquitous in today's business environment, but what can be lost in the discussion is the experience of individuals especially those who don't come in with Western cultural norms.
Managers of global teams need to make special considerations to ensure everyone is able to contribute, regardless of their culture or location. Here's how:
1. Make the team norms explicit. People can bring different and potentially conflicting communication approaches to the table. It's critical to discuss how those will influence the standards and expectations of your team.
2. Create an inclusive team environment. Some individuals can feel intense social pressure around people from other cultures, especially when other non-natives seem to be doing 'just fine.' Work hard to create a 'safe' atmosphere so members are able to express their concerns.
3. Give everyone the right skills. If your team's culture is essentially Western and you speak English, dedicate time and resources to making sure everyone has the skills in these areas necessary to contribute to their fullest.
The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review.Today's management tip was adapted from "Leveling the Playing Field on Cross-Cultural Teams" by Andy Molinsky.Reuters
Friday, July 27, 2012
Feel free to comment on this article using your Facebook account. By submitting your comment, you agree to the Terms and Conditions for the use of this comments feature, as stated here.